Its amazing the differences one can spot in customer service after travelling quite a bit. For example, in the states, even a guy who owns an openair hotdog stand has more couth and business sense than a little on-the-side hotel in Karnataka. Sometimes i wonder where these peoople get off thinking that you wont survive or be able to satisfy ur daily nutritional intake if you dont go to them.
Yesterday, i felt like eating something non-vegetarian so i call up a hotel that i know for a fact has the words 'Free Home Delivery' on their menu but when i call them up they say that their delivery boy is help up in some place that is quite far and that they will only be able to deliver the food 2hrs later. so i say thats fine because i have alot of time to spare and i really want to eat something non-veg. only after taking my order and realizing that it is too small does he start making fusses. he says that he will come to my house in a rickshaw(tricycle motorvehicle) and then he will ask me to pay the fare for food that im ordering from a Free home delivery hotel. i say total BOLLOCKS.
Same scenario, Melbourne Florida. i ordered a cup of soup and got it delivered to my home no questions asked. why the difference in service? i believe that people think that their businesses are safe with the customers that come in every day and kiss their stupid arses. if there was a way to shut down businesses because of poor service i would have shut down alot of places around the area im living in. it is just pure pathetic. indians can cook and hence dont eat out much but when u do decide to spend the buck u work for u should get what is offered and if u say free home delivery then it should be adhered to.
And to make matters worse the arsehole talks in his native language instead of hindi or english eventhough he can speak both very well. tsk tsk tsk. im going to get his phone number and post it to a local newspaper and see what they do but the problem here is no one is afraid. the people at work are not consistently scared of their job security, hell some of them are on the way out, they arent scared if they mistreat a customer in restaurants.
Hence i say Customer Service Non-Existent in Karnataka for people that dont speak the language and are looking for a place to eat and pass the time try catching a flight out of Karnataka it might be cheaper than the grief you face at a local restaurant run by idiotic bangloreans.
Till the next rant
Mel Out
Song of the Moment -- Coldplay:Fix You
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